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Storing initial value of drop down extension field in opportunity screen

Hi Experts, I have a drop down extension filed in the QC of Opportunity screen. I want to store the initial value of this to another extension field when new opportunities are created. I have created...

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Downtime for moving from Test tenant to Production Tenant

Hi Experts, Our customer wants to know that what is the downtime of the system or how long will it take for moving from a test system to a production system in C4C. We don't have any external system...

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C4C Ext Edition - Fiori : Export to Excel

Dear All, Please aid your valuable inputs on the below scenarios on IPAD (Fiori) 1) 'Export to Excel' option when accessing the reports on Fiori doesn't work. Is there any pre-requisite Excel add-in...

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Application Log on iPad

Hi experts,  where is it possible to get the application log for iPad Cloud4Cust Extended App? Kind RegardsRosalia

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sales area dependent relationships

Hello together, I read that release 1602 introduced "sales area dependent relationships" which essentially caters to assigning different relationships to different sales areas. You can assign different...

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How to trigger replication of Lead/Opp from c4c to CRM

Hi Experts, we are currently working on the Integration of c4c and CRM for leads and opportunities. I amable to create an Idoc in CRM for leads and opportunities and replicate them to c4c. However,...

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Maintaining Delivery Priorities for Accounts

Hi experts, We have a requirement where we have to maintain Delivery Priorities for Accounts.Can you please suggest where in the system, can we maintain Delivery priorities for Accounts.@Felipe...

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C4C to HCI Integration - BusinessPartnerReplication 'to' ERP - Inbound error

Hello, I have ensured certificates between the HCI and C4C1.downloaded the certificate from Comm Arrnagement2.uploaded it in Iflow  However I am getting following error - check the test connection in...

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Navigation to registered product from custom EC!!!

Hi Experts ,Just need a small clarification here , when i am creating a custom EC , I am marking one of the field as a LINK.I need to navigate to Registered product from the link. I don't find...

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Defining Ticket Queues/Teams for Employee Central - C4C Integration

This question is related projects where we integrate SFSF Employee Central to C4C for Employee Support functionality. My understanding is that Queues or Teams are driven by the org units. Is this...

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Sales Quote, Digital Signature and Taxes

Hello Experts, Can someone provide me some insights on the below points (how to configure): 1. Creating a Sales Quote directly from new Lead/existing Lead 2. Digital Signature in Sales Quote from...

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Changing ORDER_EXTERNAL_LC_STATUS_CODE not possible; field is disabled

Hi, We are creating ECC orders w/ref to C4C quotations. On order replication confirmation from ECC to C4C the incoming message shows the below error Service Interface: CustomerOrderReplicationInText:...

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Not able to edit and fill survey

Hi,   I have created on survey and though Plans and routing rule survey will be automatically assigned to ticket. When we are opening this survey all the field are showing in grid out. Help me resolve...

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Scope of CRM consultant

HEllo Experts, I need some information on Scope of CRM consultant in C4C, what will be role of functional consultant in c4c. What is the integration of C4C with SAP CRM> Thanks Rahul

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What are the steps to run email campaign and phone call campaign in C4C?

Hi All,I want to know about the step by step approach to run email and Phone call campaign? Thanks Regards,Vincet

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How can i use survey functionality in email campaign and activities in C4C?

Hi All,I just want to know about where can i use survey functionality.Can i use survey functionality in email campaign and activities. If yes, can your please provide this information in detail. Thanks...

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Do i need to setup exchange to send outgoing email campaign?

Hi All,Do i need to setup exchange to send outgoing email campaign?  Thanks Regards,Vincet

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How to use results of a Telephone Campaign

Hello everybody, I've got a question concerning the re-import of campaign (via telephone) results. I've created a telephone campaign and exported the list (xls-file) to move it over to an agency for...

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SAP C4C - Twitter integration doesn't import the likes??

SAP C4C - Twitter integration, imports the messages but doesn't import the likes. Can we enable that??

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C4C Pipeline Forecast and Revenue Scheduling

Having worked with SAP Hybris Cloud for Customer (C4C) since its first release in February of 2013, I have seen over the years a number of sales implementation where customers’ requirements vary...

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