Storing initial value of drop down extension field in opportunity screen
Hi Experts, I have a drop down extension filed in the QC of Opportunity screen. I want to store the initial value of this to another extension field when new opportunities are created. I have created...
View ArticleDowntime for moving from Test tenant to Production Tenant
Hi Experts, Our customer wants to know that what is the downtime of the system or how long will it take for moving from a test system to a production system in C4C. We don't have any external system...
View ArticleC4C Ext Edition - Fiori : Export to Excel
Dear All, Please aid your valuable inputs on the below scenarios on IPAD (Fiori) 1) 'Export to Excel' option when accessing the reports on Fiori doesn't work. Is there any pre-requisite Excel add-in...
View ArticleApplication Log on iPad
Hi experts, where is it possible to get the application log for iPad Cloud4Cust Extended App? Kind RegardsRosalia
View Articlesales area dependent relationships
Hello together, I read that release 1602 introduced "sales area dependent relationships" which essentially caters to assigning different relationships to different sales areas. You can assign different...
View ArticleHow to trigger replication of Lead/Opp from c4c to CRM
Hi Experts, we are currently working on the Integration of c4c and CRM for leads and opportunities. I amable to create an Idoc in CRM for leads and opportunities and replicate them to c4c. However,...
View ArticleMaintaining Delivery Priorities for Accounts
Hi experts, We have a requirement where we have to maintain Delivery Priorities for Accounts.Can you please suggest where in the system, can we maintain Delivery priorities for Accounts.@Felipe...
View ArticleC4C to HCI Integration - BusinessPartnerReplication 'to' ERP - Inbound error
Hello, I have ensured certificates between the HCI and C4C1.downloaded the certificate from Comm Arrnagement2.uploaded it in Iflow However I am getting following error - check the test connection in...
View ArticleNavigation to registered product from custom EC!!!
Hi Experts ,Just need a small clarification here , when i am creating a custom EC , I am marking one of the field as a LINK.I need to navigate to Registered product from the link. I don't find...
View ArticleDefining Ticket Queues/Teams for Employee Central - C4C Integration
This question is related projects where we integrate SFSF Employee Central to C4C for Employee Support functionality. My understanding is that Queues or Teams are driven by the org units. Is this...
View ArticleSales Quote, Digital Signature and Taxes
Hello Experts, Can someone provide me some insights on the below points (how to configure): 1. Creating a Sales Quote directly from new Lead/existing Lead 2. Digital Signature in Sales Quote from...
View ArticleChanging ORDER_EXTERNAL_LC_STATUS_CODE not possible; field is disabled
Hi, We are creating ECC orders w/ref to C4C quotations. On order replication confirmation from ECC to C4C the incoming message shows the below error Service Interface: CustomerOrderReplicationInText:...
View ArticleNot able to edit and fill survey
Hi, I have created on survey and though Plans and routing rule survey will be automatically assigned to ticket. When we are opening this survey all the field are showing in grid out. Help me resolve...
View ArticleScope of CRM consultant
HEllo Experts, I need some information on Scope of CRM consultant in C4C, what will be role of functional consultant in c4c. What is the integration of C4C with SAP CRM> Thanks Rahul
View ArticleWhat are the steps to run email campaign and phone call campaign in C4C?
Hi All,I want to know about the step by step approach to run email and Phone call campaign? Thanks Regards,Vincet
View ArticleHow can i use survey functionality in email campaign and activities in C4C?
Hi All,I just want to know about where can i use survey functionality.Can i use survey functionality in email campaign and activities. If yes, can your please provide this information in detail. Thanks...
View ArticleDo i need to setup exchange to send outgoing email campaign?
Hi All,Do i need to setup exchange to send outgoing email campaign? Thanks Regards,Vincet
View ArticleHow to use results of a Telephone Campaign
Hello everybody, I've got a question concerning the re-import of campaign (via telephone) results. I've created a telephone campaign and exported the list (xls-file) to move it over to an agency for...
View ArticleSAP C4C - Twitter integration doesn't import the likes??
SAP C4C - Twitter integration, imports the messages but doesn't import the likes. Can we enable that??
View ArticleC4C Pipeline Forecast and Revenue Scheduling
Having worked with SAP Hybris Cloud for Customer (C4C) since its first release in February of 2013, I have seen over the years a number of sales implementation where customers’ requirements vary...
View Article