Hi all,
We have via HCI integrated our CFC-solution with a SAP ERP-system, and creation of customers should always be made in CFC, and then transferred across to ERP.
In CFC when we want initiate the conversion of a customer from a pure Prospect to a "real" Account, we simply untick the Prospect-checkbox and then the customer is via idocs sent to ERP.
My question concerns what happens next?
How is the customer visible in ERP?
How do I know which number it gets (since we have a separate CFC-number while its only a prospect)?
Which Account group does it get?
What, if any, steps to we need to perform in ERP to make it into a "real" Account?
What, if any, data do we need to complete in ERP and where do we do this? For example Company code-specific data?
After whatever conversion is made, I then suppose that newly created customer number is integrated back to CFC with the new ERP-number?
All help and all answers are very welcomed!
Best regards
/Jonas