Hello Folks,
I am trying to get any administrator guide which can help me to configure CTI in my C4C solution.
I found out some useful links and discussion but I am looking for a detailed documentation which will provide me the idea in depth about the steps i need to carry out at C4C.
And also in one of the PDF it was mentioned as we need to edit CTI project but from where to download it, I don't know.
Can anyone please help me out to get it through?
TIA,
Nikhil