Hi guys,
I am currently following the Administrator guide instructions in order to add a social media channel.
The problem I am facing is that the C4C app was designed to use the Facebook App API v 2.2 while Facebook has currently upgraded to version 2.4.
On the Social Media channel set-up, when I click on "Authenticate", I can see the following error message.
The permissions which are not allowed are : read_mailbox, read_stream. The URL which is called from C4C to Facebook is as shown below:
https://www.facebook.com/v2.2/dialog/oauth?client_id=<AppID>&redirect_uri=https://my<TENANTID>.crm.ondemand.com/sap/byd/oauth/facebook/<AppSecret>&scope=manage_pages,publish_actions,read_page_mailboxes,read_mailbox,read_stream,publish_pages
If I manually edit the URL, removing read_mailbox and read_stream, it posts successfully, however, I don't think it achieves the integration that we need.
I confirmed the outdated permissions on Facebook's developer page as shown below.
Currently for the background job, which posts the Social Media updates to C4C, we are seeing the error - The 'limit' parameter should not exceed 100#type#"OAuthException","code"100
Please help!
Regards,
Nelson