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HOWTO: Outlook plugin - Unable to Add contacts - Button grayed out
Hi All Just came across Lisa's original post concerning the difficulty that she and many others it seems have experienced in creating and synchronising Contacts from Outlook to the relevant accounts in...
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Create Navigation is missing
Dear All, Create Navigation button is missing to create Navigation Report. As per the documentation Create Navigation button should visible, but in our tenant its missing. Do we need to do any...
View ArticleHow to mass upgrade workflow and service categorization
Hi SAP Community! How can i mass upgrade workflows and service categorizations? Thank you in advance! Best Regards! Abilon Neves.
View ArticleERP options missing in Opportunity Custom Status
Hello Everyone, In the BC Activity Custom Status, the options 'Create ERP Sales Quote' and 'Create ERP Sales Order' are missing though I have ERP Integrated. Kindly suggest what I need to configure to...
View ArticleLead custom field conversion to account
Dear experts, i have added a custom field inside the Lead BO. Now, i would to copy this field inside account / individual customer BO when the lead is converted into account. In adaptation mode, going...
View ArticleMissing functionality delete_activity in "business action restrictions
Hello everybody, we do not want the users to delete opportunities. That is why we did set the parameter delete_opportunity in business action restrictions. Now we also do not want the users to delete...
View ArticleSAP C4C integration with Avaya
Hi, My customer would like to replace current CRM solution with SAP C4C and to integrate with existing Avaya contact center platform. Could you share any document or experience/lesson learned on this...
View ArticleC4С Integration with Cisco
Dear experts, i need to integrate C4C with Cisco Call Manager 8.6 and Cisco Call Center Express 8.5. Has anyone succeed with the same issue? Where should i paste an URL:...
View ArticleC4C + Softphone + CTI Adapter via terminal Server
Hi All, We have a scenario with Softphone (Avaya) + CTI adapter+ C4C, and user access via a server terminal. Softphone (Avaya) is installed at the user’s local machine, and when a call is received, it...
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KUT - Error message in multivalued list field
Hello, I have created different multivalued list fields with KUT and I would like to add them in forms, reports and extension scenario... But an error message ("Properties of this field can not be...
View ArticleMaps are not working for tablet platforms
Hello C4C experts.We have the requirement to show accounts locations within iPad app “SAP Cloud for Customer, extended edition” (Fiori UI). I’d like to point out that it is Extended edition, not...
View ArticleCan we call a third party URL in custom action method using absl code
Hi ,I have a requirement , where In I need to call a third party web site(URL) using a custom action ,I jsut wanted to understand whether this is possible if we write some code in Action method created...
View ArticleAccount Hiearchy and Sales Territories
We have multiple locations all over the US and globe. We have sales territories that are defined geographically. Most defined by a group of zip codes. We also have larger accounts that are in multiple...
View ArticleNeed custom action to work on click of tab for Embedded Component!!
Hi Experts ,I have created a custom action to call a web service from c4c to crm/ecc.Now my requirement is that when I click on the tab for Embedded component in the Opp B.O , the action should be...
View ArticleC4C with Solman Test manament
Hello, we are currently in the phase of implementing C4C, as per the information received, it seems every quarterly new upgrades would be provided by SAP and this inturn would call for a regression...
View Articleopening a URL in new window from custom action.
How can we achieve opening of a url say "https://www.google.com" in any custom action event of our custom Business Object??
View ArticleDemo user account
Hi, Is there a possibility to obtain SAP C4C demo user account? If so, what is the procedure? Thanks. Kind regards, Aleks
View ArticleC4C Security Policies for Business Users questions
Dear experts, can kindly anyone of you explain me what imply the check box "Admin Password Change Enforcement" available inside the security policy management view? And also the check box "App...
View ArticleGmail Support Nz +64-09-8010265
If you are facing problem with your Gmail account Contact Gmail Support Nz Customer care number +64-09-8010265
View ArticleRabax occurred on server side
Hi All, I hava a custom field created in manage registered in WSDL. Everything was good. However, it suddenly got the error message after a while 'Rabax occurred on server side' on my application...
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