ERP –> HCI –> C4C: Does an On-Premise application need a public registered...
Hi Experts, let’s assume the following:An On-Premise application, e.g. ERP, is sending a request to the SAP Cloud, e.g. HCI.For the outbound communication a forward proxy is used.The On-Premise...
View ArticleZ Party role in workflow condition
Hi,We are unable to see the z party roles(added in fine tuning) in the workflow condition(in edit condition-->field). We would want to check the condition as follows and change the ticket status:...
View ArticleRCOD_CREATE_CONNECTIVITY_SIMPL Values
Hi, I am configuring ISU for C4C communication with the report RCOD_CREATE_CONNECTIVITY_SIMPL. The documents are talking about the old report but not about this one. Please someone suggest waht value...
View ArticleIs it possible to assign a territory to an account based on owner-data...
Hi experts, I know it’s possible to derive the account’s territory based on the „realignment rules/runs“.Is there also any way to autmoatically assign the sales org/sales unit (tab = SALES DATA) to the...
View ArticleMass assignment of employees to Org Structure
Hi All, I have about 500+ employees that need to be assigned to a node in my Org Structure. When we exported the Employee and User Data migration template, there is a section (Sales Responsibility) to...
View ArticleNEW: SAP Hybris Sales Product Overview eLearnings
We are very excited to announce the new SAP Hybris Sales Enablement eLearnings for partners. The program is called “SAP Hybris Sales Product Overview” and is available to all SAP PartnerEdge partners...
View ArticleData migration automation
Hi pros, How can we migrate Individual Customers and Service requests not manually but automatically? Standart migration tool takes about 2 hours to load 10 000 records. We have to load 450 000...
View ArticleC4C - Employee Replication Middleware
What middleware is needed to send data from SAP ERP to C4C? Is it better to us PI or HCI? We are currently working on Employee Replication and need to update both the Employee Record with current...
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SAP ERP HCI Integration
Hi Experts, I am facing difficulties to connect our SAP systems to cloud through HCI. We had performed the following activities to establish the connection for Outbound Test a) Maintained the HCI...
View ArticleC4C - Employee Replication with Data Services
Is it possible to replicate Employee Data using Data Services? If so, does that Data Services Job use a web service or an IDOC to populate the following: Org StructureEmployee Name (FirstName,...
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ACCOUNTS TAB Default search option based on the Business role.
Dear Masters, This is related to HTML5 UI-->ACCOUNTS TAB -> Default Search option to “My Accounts” and “All”We have different business group with different Business roles, One group wants to have...
View ArticleOne Lead to multiple opportunities
Team, We may need to convert a lead with multiple products on a single lead into multiple opportunities based on the products in a lead. So this is a 1:M (one to many) relationship between a lead to...
View ArticleOutlook add-in side panel information
Hi all, In the C4C Outlook add-in, if I search for an Account, it shows me the Leads, Opportunities, Sales Quotes and/or Activities that are associated with the Account. However I am not seeing some...
View ArticleAnalysis - Additional Row with "not assigned" data
Dear Experts, I am still working on our first "Reports" from C4C, I got quite far, but I have one mystery left I cannot solve. We have a report with Opportunity details and Position details. We have...
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C4C/SDK How to remove Quick Create from the shortcuts
Hello, I created a Quick Create component (.QC) from SDK and a shortcut has been automatically added in the left menu dedicated to the quick creation forms. I would like keep the Quick Create component...
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C4C/SDK Disable case sensitive in a filter from list view (OWL)
Hello, I created a list view and activated the search functionality which works fine, except I'm not able to disable the case sensitive, consequently I have to use Upper case characters in order to...
View ArticleNotification for Manager for Processor Party in Activity Task doesn't work
Hi! Have created a workflow rule for task. Defined the condition and action. The action is notification. The recipient is ‘Manager for Processor Party in Activity Task’. The issue is that the...
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How to accelerate the Migration (xml, csv, A2X)
Dear colleagues, I kindly ask you to share your approach to Migration process. The situation is following: I have to upload 700 000 values of Individual Customers. 1. When I split the full list for 10...
View ArticleHide Help Center from end users
Hi all, Might be a simple question, but can we hide the Help Center from our end users? We have our own internal ticketing system that we want our users to use and I don't want them being able to open...
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