Hello C4C experts,
I have a question about Work Center order logic and how I can change it. We have a request to adjust Order of WC, for example based on Alphabetic order or "most important for customer". In our tenant, "Service" is the first one, how could I make "Customers" first?
Layout adaptation doesn't help, after session restart, the 'Service" is again on a first place. I thought it might be sorted based on the Order of WC in Business Role , but didn't found any dependencies as well.
There are business roles that contains many WC, and it would be really nice to have most important listed in Horizontal menu, neither go to Vertical and scroll down.
As my colleague just re-checked, this is possible in Silverlight mode, you can modify order of the WC but it is not reflecting on HTML5 view.
Thank you in advance for any input.
Best regards,
Deniss.