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Sales Lead data source no notes field, but lead has.
Hi experts, The workcenter Sales Lead and Leads has notes field shown screen, user can input text into the field. When I create report, I found workcenter: Sales Lead is not the field.Lead's data...
View ArticleDelete Standard list filter
Dear Collegues, i want to delete some standard filter for quotes like "ALL" in order to an employee only could see his quotes. How can i do this? Regards.Carlos
View ArticleUsage of Custom Pane
Hi Guys, I would like to use the tool custom pane in the toolbox of CAS. Can anybody help me with its usage or document on how to use it. Thanks,Srinivasan
View ArticleBest Methodology for Cloud for Customer
Hello experts, I'm at the beginning of my experience with the SAP (Hybris) C4C Solution and came across the SAP Launch methodology - which, according to its page, is being updated to the SAP Activate...
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ADD-IN to Macintosh Operating System (Mac OS) - Apple Mail
Hi guys. I would like to know if someone had the same difficult I’m having.Some colleagues of mine are using SAP Hybris Cloud for Customer and they installed an ADD-IN on Outlook (Windows Desktop) but...
View ArticleEnabling ERP customer factsheet in C4C
Hi experts, We are integrating ECC system with C4C and we need to enable erp customer factsheet. Kindly provide information on the following : 1) What is communication arrangement that we need to...
View ArticleMigration - Related docs
HiHas anybody migrated to C4C any related docs before?I am working with Opportunities, and try to migrate some with "Parent" relationship.But still cannot make this relation between documents from...
View ArticleDocument based Email Templates
Hello Everyone, I have created few document based email templates in the C4C system.I want to use them when i am responding to ticket via email.I also checked on the help document and it is mentioned...
View ArticleWill Philippines be included for C4C implementation soon?
Hi Philippines isn't included in the countries for C4C implementation. Will it be added soon? Because I'll start my first C4C project implementation a couple of days from now and I'm not sure what...
View ArticleHow to consume a WebService of C4C -> IP -> ECC
Good Evenning, Please, my name is Marcelo e i live in Brazil.I would like to know how to consume a WebService of C4C --> PI --> ECC.I created the WSDL int the PI, but i do not know how to...
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Split revenue between sales team in forecast
Hello, I have a problem with spliting revenue between sales team in the opportunity. I have that option enabled in business-configuration:But when I add myself as a sales team member in an opportunity...
View ArticleFirst Migration and later Integration
Dear all, I have the following case in front of me. There is a project C4C with integration with ERP via HCI. Due some issue the networking part between ERP & HCI will delay. So it was required...
View ArticleNew sub territory creation issue
Hello, While creating a new sub territory under existing C4C territory, we are facing following error as attached Looking forward to hear from experts. Farida.soni
View ArticleSAP Sales order replication from C4C to SAP CRM
Hi Experts,After recent release of C4C Sales order was introduced in Cloud and also migrate to SAP R3 but it is not clear with integration to CRM (C4C to CRM) also not finding standard iflows in Hana...
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Change default Status Values
Dear colleagues, Assist me please with the following question: How can I change the values for Status, for example in the CLIENT card?By default the Values is following:ActiveNot active etc. But I need...
View ArticleC4C KUT Field controlling - enable and disable based on other KUT field value.
Dear Masters, I have a requirement of creating 2 KUT fields and once we select ‘YES’ on the 1st KUT field then only 2nd KUT fieldshould get enabled for user input.Is there any way to Control the KUT...
View ArticleIntegration Handbook ERP C4C HCI 1602 mentioned Notes (2166252, 1466810) not...
Hi community, I have recoginzed that the following notes are mentioned in the integration handbook of version 1602 "Integrating SAP Cloud for Customer with SAP ERP using SAP HANA Cloud Integration"...
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Work Center order / set custom order for WC
Hello C4C experts, I have a question about Work Center order logic and how I can change it. We have a request to adjust Order of WC, for example based on Alphabetic order or "most important for...
View ArticleIncident handlig
Hi, pros, I wonder how C4C assigns incidents to users. Is there a specific rule I can adjust? Or does every user with an access to Application and User Management gets incidendt notifications? Also how...
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CTI Outbound Calls Issue
Dear Experts, I'm trying to simulate outbound calls in my tenant. I've been successful in doing so, however the call never gets started, and hence the Call Started always remains blank. Because of...
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