Hi all,
I'm trying to push facebook postmessages to our demo testsystem (I followed the Administration Guide).
I made a facebook account with a facebook page and I followed this steps:
1.Log on to your Facebook developer page.
2.Go to the apps tab.
3.Create a new app.
4.Enter a valid app name and continue.
5.Enter the following basic information:
○Display Name: the name that will appear whenever agents respond to a ticket from the channels using the app (for example, “2 hours ago via <display name>”).
○App Domains: enter ondemand.com
Sandbox Mode: when you are ready to use the app with a channel, this must be disabled (don't know where to find this?)
6. Select Website with Facebook Login as the way your app integrates to Facebook.
7.Enter the site URL: http://ondemand.com.
8.Under Settings, set the Status of your app to: available to the general public.
Go to Administrator Service and Social Settings then under Social Media, choose Social Media Channels and click New.
1. Select the Channel Type, in this case, Facebook.
2. Define the Advanced Settings:
○ Enter the App ID and App Secret for the Facebook app you want to use with the channel.
You can find these values on your Facebook developers' page.
3. Click Connect with Channel.
The Facebook login page will open in a new browser window.
Log on to Facebook. If the site asks you to allow access to your app, allow it.
4. Set up the channel.
Click Get Account Details. + Fill in all necessary data
Save your entrie & create & run social media import run
When I go to the social media messages I don't see any facebook post (however I posted 2 facebook messages to the page)
Is there any option that I forget?