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How do I link cloud datasources with external IDs to C4C accounts?

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Dear community,

 

I want to create a cloud datasource in C4C which contains ERP data.

However, this data contains the customers's ERP ID only, not the C4C ID.

 

How can I link the ERP ID to the C4C internal IDs? If I do not link the IDs, the analysis will be of no use because there is no link to the actual customer in C4C.

 

I tried to enter a referencing datasource (CODCUSTOMER), but the selection contains the internal ID only. If I choose this one, the link in the report will be wrong, because the account with ID 1000 in C4C is completely different from th one with ID 1000 in ERP.

 

2016-03-18 11_32_05-Edit Cloud Data Source - SAP Cloud for Customer - Internet Explorer.png

 

I think this will be a general problem for all cloud datasource which come from external systems without C4C ID. Hopefully you will be able to give me some advise how to do this.

 

Thanks a lot and regards,

 

Stefan


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