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Unable to create new Contract for a Customer in C4C
I don't have an option to create a new Contract in the Customer view. Is there some access missing or something needs to be activated? thanksMohammed
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Error Serialization/Deserialization failed Consume Web Service:
Hello Everybody, I have a problem when Consume Web Service. In the Request I send a string and I expected Response value "HOLA MUNDO" , but I find a problem in the comunication and return me a message...
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Change project scope
Hey community, I only can view the project scope (go live is finish). Any way that I edit the scope? Best regards,Bruno Tiago
View ArticleURL Mashup name to be used in place of "Web Services"?
Hi Experts ,I have a scenario , wherein the Business Users wants some Meaningful name instead of "Web services" written on the URL mashup link.Can you let me know the route to change the name from...
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Company Branding Image ( Logo & Header Bar) in HTLM5 UI
Dear All, If anyone has an idea about the most suitable size for Logo & header in HTLM5 UI. I am very astonished by the the poor features about company branding. sure it's a details but Customers...
View ArticleTickets to use mobile offline
Hello *, I have a problem with (service) tickets I expect mobile offline. Current transactions are not visible offline. A new created ticket is not synchronized to online. Are there any settings etc. I...
View ArticleC4C Restore integration with ERP after Go Live
Hello Coleagues, One of our customer went live May of 2014 with C4C integrated to ECC (customer, employee, materials). Today, due to a business requirement, customer requiere to make a new migration...
View ArticleC4C offline synchronization
Hi all, I have a question regarding the offline synchronization in Cloud for Customer.When the offline support is available on the IPad and someone makes changes in offline modus and at the same time...
View ArticleEmployee Master Replication with C4C
Hello, Could you please share your experience with Employee master replication in C4C using PI. Kind Regards Arumita
View ArticleERP Cockpit in Cloud for Customer
Hello guru's, We have activated the ERP Cockpit as described in the documentation:***From the details of the account on the Sales Data tab you can also launch the ERP Cockpit with Actions ERP...
View Articlesales target planning ,sales forecast and sales planning in C4C
Hi Friends, I'm very new to C4C and as we know help center is not working due to update in the system. I want to understand the concepts of sales target planning, forecast and sales planning and how...
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Create Email template with Survey link in C4C
I am trying to create SAP C4C Ticket process in which when the ticket is completed successfully an E-mail has to be sent to the end customer with a survey link using a workflows.As per SAP standard...
View ArticleExternal surveys with Sales documents or Activities
As part of the 1408 release, SAP has provided the capability to create an external survey for tickets (by using customer satisfaction surveys with email notifications). Is there a similar functionality...
View ArticleSatisfaction survey email link
When a ticket in C4C is completed, a link should be sent to the employee so they can fill in the satisfaction survey we've created. The survey has been created with name "Enquete" and ID "2". When...
View ArticleData Privacy Management
Can we use the Data Privacy Management workcenter in Silverlight to delete contacts and/or contacts data? If yes, can you please describe (or link to documentation) how?
View ArticleActivity Plan As Mandatory in C4C
Dear All, I need to have more details about the flag "mandatory" for activity plan in C4C.I already know that in the routing rules it' s possible to set tasks and surveys as assigned automaticaly...
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Creation of workflow rule for Quote does not have Document type field available!
Hi experts. I'm working with a workflow rule for sales quotation. The business scenario is too easy! I need to initialize some fields when the sales quote is created. I have two different document...
View ArticleUpload Contact from outlook/LinkedIn error - Business partner category not...
Hi I got a fresh instance of SAP Digital for Customer Engagement (C4C basic). I want to create contacts in C4C by exporting contacts from LinkedIn and Outlook. When I follow the instructions in SAP...
View ArticleScreen adaptation in C4C Edge
Hi pros, I'd like to ask about C4C Edge abilities in screen adaptation. I noticed that you can adapt screens, but you can't change any analytics. So my questions are: - Is it possible to add new fileds...
View ArticleIs it possible to copy one Account info (Activities, contacts) to another...
Dear Cloud Experts, As per our business requirement is it possible to copy one Account info (Activities- Appointments, Tasks, Phone Calls & Contact person) to another Account? Our business wants to...
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