Duplicate customers - Individual Customer Merge in 1602
Hello everybody, I have enabled account and individual customer merge in our 1602 QA environment but cannot see where I should be accessing the actual merge functionality. Where is the Data Cleansing...
View ArticleReporting Opportunity by Planned Ship to Address
Hi We have a requirement to report on opportunities based on account “ship to” address locations. The problem is that the opportunity only appears to be able to be assigned to the account rather...
View ArticleAdobe LiveCycle designer - Tutorial needed
Hello C4C friends, Does anyone have a quick guide or tutorial for Adobe LiveCycle designer? I find this topic is quite lacking information in the help section of C4C (or maybe I overlooked it). Would...
View ArticleOwn - Customizing Table bcc / bco
Hi, In our own built BO-component we need some CustomzingsTable (what we in SAP GUI did with SM31).What is the best way to use this we have now created an BCO and BCC file in combi with a BAC file but...
View ArticleInvoice history in C4C
Hey community, I see the video SAP C4C Utilities Create Invoice in SAP C4C Utilities Create Invoice - YouTube I don´t have this utilities so I like to ask you where I can see the invoice history. Do I...
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Birthday workflow rule
Hey community, It is possible to receive a notification every time that today=birthday day of a contact? In calendar I don´t have the option today Best regards,Bruno Tiago
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Approval with custom defined party
Hello pros, I want to configure a lead approval process so that Lead Owner could select an approver by hand for one of the steps. Our customer requested such feature. I tried using work distribution...
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Hide ticket escalation button
Hi pros, I am trying to use Live Activity functionality for telemarketing, so I need to hide Escalate button from ticket screen. I have resticted that ticket action for telemarketing business role, but...
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Manual Pricing Components Errors while request external pricing in sales quote
Hi All, We have integrated C4C with ERP via PI. And for the requesting external pricing for sales quote in the C4C, the system returns some errors while manually adding the price components for some...
View ArticleHow to update custom table using OData service
Hi Experts, First understand my requirement. If any order placed in hybris portal, Account Manager will get notification in C4C. Now I am facing below issue. If any sales order placed in hybris, I am...
View Articlewill check in/check out of C4C will record GPS info or not
Hi, Expert I would like to know when check in/ check out of a visit, will it be able to capture GPS information or not?Let say when field technician went to onsite, click on the visit check in, will it...
View ArticleCloud for Customer - Real Estate Implementation
Hi, I'm trying to come up with a solution template for C4C on the Real Estate Industry. I'll be using the template to pursue local clients. Here are some of my concerns: 1. Do you know of any C4C...
View ArticleC4C vs Sales force
Hi All, Please take it as a Discussion. 1.I have seen many of my Clients moving from SAP-CRM to Sales Force and New Clients Opting for Sales Force. Can C4C with stand against Sales Force? 2.What are...
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External Pricing for Prospect (C4C Sales Quote)- PI custom mapping
Hi All, We are requesting external pricing for Prospect in C4C Sales Quote. Since Prospect won't replicated to ERP, thus order to achieve this, we added some custom mapping in PI Message Mapping:...
View ArticleAssigning custom reports
After I create a custom report, how do I assign it to my user so I can use the report? I have gone to the Assign tab and marked on Assign All, but still I cannot use my custom reports.The report is...
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Reporting on Parent Oppotunity
Dear All, Under which data source can we find Parent Opportunity? Thanks and regards,Raju
View ArticleLocation for Individual customer in C4C
Hi Experts, I want to add My Custom Embedded component in "Individual Customer". can you please suggest in which TI screen , I need to add my custom EC using Extensibility explorer. Thanks &...
View ArticleC4C - Contact permission field
Dear Experts, I have a question regarding the functionality of the field Contact permission, which can be found on the left sidebar in contacts, account and individual customer. I did some tests on...
View Article500 SAP Internal Server Error in Chrome Browser
Hello, While I'm trying to create Service Ticket in Chrome browser, I'm getting error message as "500 SAP Internal Server Error". This does work in IE and Mozilla.500 SAP Internal Server Error ERROR:...
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