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Check out stock

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Hi, Experts.

 

Does anyone knows how can i check out stock overview from C4C? And any documentation of it? Please.

 

I´ve been looking for it into SAP JAM, SCN and help center but can´t find it.

 

Best regards.


Error duiring Lead Creation using Migration Tool - "Value conversion missing or incomplete; complete remaining tasks"

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Hello,

I'm trying to load Leads into C4C suing the migration tool and I'm getting error "Value conversion missing or incomplete; complete remaining tasks" during the load process. I have found few SDN links on it but none of them has provided the correction instruction. Is there an OSS note to fix the issue?

 

Thanks,

Akhil

C4C HTML MashUp

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Hello, I'm trying to create an HTML mashup to display within a SAP WorkCenter. I was able to create the HTML mashup but.. I can only see it when I view it from using Adapt > "Launch in Microsoft Silverlight". In the HTML5 pages the HTML mashup shows up as blank, but in the Microsoft Silverlight the mashup properly displays the page. I'm trying to display the page on the HTML5.

 

Can anyone provide guidance?

 

Thanks,

Resource scheduling in SAP C4C

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Hi Friends,

 

I was trying to do with Resource scheduling process. Can someone plz. post the entire scenario of how resource scheduling works in C4C starting from creation of ticket to scheduling resources ? I have referred admin. guide but could not understand the processes given.

 

Regards,


Saurabh

Cloud data source limit of 100 000 data rows reached

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Hi,

 

I have tried to upload 125 000 lines in a cloud data source and got the error message "Only 1000001 data rows supported".

 

Do you know if it is possible to increase this limit ?

I woudl like to be able to upload up to 400 000 rows in one single data source, what else can I do, use a custom BO to store those records ?

 

Otherwise I have to create 4 cloud data sources containing each 100 000 rows and then create a joined data source grouping them all ?

 

Thanks for your help

 

kind regards,

Christophe

Is it possible to bulk plan calls from a list of customers?..

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Hello, colleagues!

We want to plan calls from a list of customer.

For example, manager can choose some customers from the list, then - click somewhere and calls to these customers will be planned.

Is it possible?

And what should we do to activate this feature?

 

On customer list I can choose some customers, but I can't plan massive of activities about them (attached file).

Print Preview of Business Documents in C4C via HCI from ERP

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Dear Community,

 

I invested a lot of time to get the print preview of documents in C4C. The request from C4C to ERP went fine, but no content is send as pdf. I also checked the function in ERP.

 

I tested the function and got the following export parameters:

ERP_LORD_GET_PRINT_PREVIEW.png

I am getting an error as you see in the image above.

 

I found out, that ESOA_OPS01 is a business function and the function is deactivated in the ERP system. Must this business function be activated? Or is there any workaround?

 

Kind Regards,

Lukas

No report data available

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Hello pros,

 

I have a problem with a DataSource that I created using SAP Cloud Application Studio (1602) :

 

no data.PNG

 

Following steps to reproduce my "issue" :

 

  1. I created a BO using SAP Cloud Application Studio (SDK). This BO just contains some fields in the Root node.
  2. I created a Service Integration (XML Input) still using the SDK
  3. Using the Silverlight UI, I imported  successfully thousand of rows of this BO (I have a workcenter which allows me to check the import)
  4. Then, using the SDK, I created a DataSource of this BO
  5. When I try to check the Preview (Silverlight / Business Analytics / Design DataSource) of my DataSource, I got the following message "No report data available to display ; check the selection". Obviousely, I did not put any filter on.

 

Report.PNG

 

I tried to check with my technical user or an admin user, result is the same. What I'm doing  wrong ?

 

Thanks for your help.

 

Regards,

 

Michael NEVES


Material integration - "Material ID not valid; it does not fall within the allowed range"

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Hello there!

 

I'm getting the error "Material ID 3842401 not valid; it does not fall within the allowed range" in some material replications.

 

1) The material number range for external is configured to "manual" and the value is between 1 and 999999999.

2) There are materials with ID greater than 3842401 that are integrated normally.

3) XML example that raise the error:

 

<Material actionCode="04" descriptionListCompleteTransmissionIndicator="true">

      <SenderSequenceNumberValue>20160411172152</SenderSequenceNumberValue>

      <ID>0000000000000000000000000000000003842401</ID>

      <IDTypeCode>20</IDTypeCode>

      <ReceiverID>0000000000000000000000000000000003842401</ReceiverID>

      <ProductCategoryID>1209</ProductCategoryID>

      <ProductCategoryIDTypeCode>923</ProductCategoryIDTypeCode>

      <BaseMeasureUnitCode>UN</BaseMeasureUnitCode>

      <Description actionCode="04">

        <Description languageCode="PT">TEST1</Description>

      </Description>

      <TextCollection actionCode="04" textListCompleteTransmissionIndicator="true"/>

      <ProductStatusCode>

        <LifeCycleStatusCode>2</LifeCycleStatusCode>

      </ProductStatusCode>

      <Usage>

        <ProductUsageTypeCode>00</ProductUsageTypeCode>

      </Usage>

    </Material>

 

4) XML example that is integrated normally:

 

    <Material actionCode="04" descriptionListCompleteTransmissionIndicator="true">

      <SenderSequenceNumberValue>20160411165107</SenderSequenceNumberValue>

      <ID>0000000000000000000000000000000003860256</ID>

      <IDTypeCode>20</IDTypeCode>

      <ReceiverID>0000000000000000000000000000000003860256</ReceiverID>

      <ProductCategoryID>2305</ProductCategoryID>

      <ProductCategoryIDTypeCode>923</ProductCategoryIDTypeCode>

      <BaseMeasureUnitCode>ST</BaseMeasureUnitCode>

      <Description actionCode="04">

        <Description languageCode="PT">TEST2</Description>

      </Description>

      <TextCollection actionCode="04" textListCompleteTransmissionIndicator="true"/>

      <ProductStatusCode>

        <LifeCycleStatusCode>2</LifeCycleStatusCode>

      </ProductStatusCode>

      <Usage>

        <ProductUsageTypeCode>00</ProductUsageTypeCode>

      </Usage>

    </Material>

 

Comparing the XMLs files I can't see any difference that could cause this error.

 

Any suggestion?

 

Thanks in advance.

 

Alexandre.

Private appointments in C4C from Outlook

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Hello,

 

can anybody tell me if it is possible to synchronize private appointments between C4C and Outlook?

 

Thank you and BR,

Roman

You are not authorized to access solution profile

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Hi Experts,

 

Can anyone help me understand about below issue.

 

I had logged into C4C and navigated into business configuration and selected open activity list. System displays below message,

"You are not authorized to access solution profile. The solution profile does not match your user settings."

 

Kindly help me out in resolving this.

 

 

Thanks in advance.

 

 

Regards,

Lakshith

"Order Reason" field mapping ERP ==> C4C.

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Hi SAP community,

 

Could you please tell me how to transfer the field "Order reason" from the ERP sales Order to C4C Sales Order.

 

The problem is that I did not find in the code list mapping no local data type name like "OrderReason".

 

Could you please help me?

 

Sinceraly.

 

Order reason ERP.png

 

Order reason C4C V01.png

Code List Mapping.png

 

Order reason field.png

ECC Account load (USING PI) is deleting C4C existing contacts

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Hi!

 

We are loading accounts into C4C from ECC.

 

The process is that the users are creating contacts inside the account only in C4C.

 

the problem is when we load again the account from ECC , it clears all contacts from the account.

 

 

how to avoid this behavior?

 

what is the best workarount to this?

 

thanks.

Quote pricing determination from two different pricing list or systems i.e. ECC and third party

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Hello Everyone,

 

One of my client is having requirement to determine pricing from two different systems i.e. SAP ECC and Third Party application. They wanted us to setup two types of quotes to segregate the system and pricing determination. The Quote type 1 will determine the pricing from SAP ECC and Quote Type 2 will determine the pricing from Third Party Application.

 

In order to achieve this requirement, what could be possibilities:

 

1. Is it possible to keep two different price lists ( product price list ) and setup the pricing determination based to quote types ?

2. Is it possible to setup one quote type1 look for ECC ( External Pricing ) and another Quote type 2 should looks for Price List ( Product  List Price )

 

 

Regards,

Anil Poply

Import Attachment - External key does not exist

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Hi all,

 

I'm trying to import attachments for accounts using the data workbench.

In my manifest.CSV file i have following information

 

 

In my zip file i have following documents:

During my first step I choose following options

 

 

Next, I upload the file:

 

 

And I receive a notification that the import is triggered succesfully

 

 

When I go to the monitor, I see that there was an error:

 

When I click on details the same Excel file opens with the error Externel key does not exist:

 

However this account exist:

 


Licences for integrated ERP

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Hello *,

 

we are not sure about required licences for ERP integration.

Do we need a licence in ERP for a C4C user creating quotations and orders w/o logging to ERP. Those users shall exclusively work in C4C.

 

Thanks in advance.

 

Kind regards

Thomas

Send E-mail based on Contact country via Workflow rule

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Hello Cloud colleagues,

 

I have a questions, if it is possible to send proper e-mail template based on Contact country via Workflow rule?

 

I know that currently it is possible to send specific E-mail subject + E-mail body (html file) based on system language

WF e-mail.jpg

 

For example, we want to send Info. e-mail to Contact of the ticket, where we highlight Helpdesk phone Nr and address that is specific for each country. System supports English for USA and UK customers, but logically when we want to send e-mail to UK contact(using English language) it has to have corresponding UK Helpdesk phone nr. and same "UK" phone nr will be sent to USA contact, since they are using also English.

 

Please share your thoughts and experience.

 

Thank you in advance.

Deniss.

c4c single sign on iPad app issue.

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Hello experts,

 

We implemented SSO SAML2.0 for our Web version of C4C and we are planning to implement same for iPads.

 

I used https://my3xxxxxx-sso.crm.ondemand.com/  in the options for ipad app but and also Enabled SSO but I keep getting an error message

saying  "The certificate of this server is invalid, You might be connecting to a server that is pretending to be "oif.dev-intranet.xxxxxx.com" which could put confidential information at risk." Any ideas why this is happening or am I missing any step.

Please advise.

 

SSO.jpg

Thank you,

Pavan.

Activation of Mass E-Mail

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Hello Experts,

 

does somebody know where to send the E-Mail to activate my sub-Domain in SAP C4C ?

 

Thanks

Customer wants to know the test-tenant id before the test-tenant is created?

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Hello,

 

customer wants to know the test-tenant id before the new tenant is copied from the production tenant. Is this possible?

 

Thanks in advance,

 

Stefan

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