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Rights to Dashboard Creation
Hi, pros, Sales Managers in my project would like to create their own Dashboards iindependently. I have created Sales Manager business role with assecc to:But when I log in as a user with Sales Manager...
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HTML Mashup works fine in Silverlight, but not in UI5
Hello community,we are building an integrated Customer Service Management solution for a Client of ours, via the SAP Cloud for Customer platform (solution for Services). Currently, we are trying to...
View ArticleHTML Mashup using URL doesnot show up.
Hi, We have configured HTML mashup for ERP and added it to ticket. The HTML mash doesnt show up. Also, we have created URL mashup in webservices, this is working fine. What could be the reason? could...
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Assigned to Business Role - Partner Development
Hey community, After i select some options of Partner Development this happens.The solution is "Create mitigation controls". Any one know how to do that? Best regards,Bruno Tiago
View ArticlePlease add the language for the email template - Error email blast
Hey community, Im trying to send a email blast but there is a error: "Please add the language for the email template ". In my code template I have this: <html (lang="en-US")>...</html> I...
View ArticleOutlook Add-in for Mac
Some of our employees used Microsoft Outlook for Mac. Where might we be able to find the download for the Outlook Add-in that is compatible with Outlook for Mac?
View ArticleReporting on key figures...
There are certain fields that we require that were not available as standard. Therefore we created them as Extension Fields. When attempting to include these fields in reporting, they are lumped...
View ArticleConfiguring feed: How to tag tickets and customers
Hi SAP Community, Nowadays i can tag employees in the feed workcenter but i can not tag tickets IDs and customers. Do you know where can i set up? Thank you in advance. Abilon Neves
View ArticleError accessing service; Service Ping ERROR: Error when calling SOAP Runtime...
Hi, I am getting this error in Outbound Communication while performing Connection check. We have connected to PI system. (not HCI) We have done all the steps, installed all certificates. But still...
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HCI Deployment error and C4C message monitor
Hi all,I need help about an error during the deployment operations. [21/11/14 10.14] Deployment Summary[21/11/14 10.14] =======================[21/11/14 10.14] No. of integration project(s) triggered...
View ArticleProblem assigning a view to a dashboard
Hi As per the first attached screen image, I have created a view called Opportunity Analysis v3_0 Filter based on the Opportunity Analysis report. This view has a filter applied and is the version I...
View ArticleLanguage adaptation Issue
Hi,I have changed title of Target Group (Customer > Target group) by Language adaption as following.Source text: Target groupTarget Text: Target business group (Which had changed after some time...
View ArticleC4C Sales Order Approval
Hi, we have C4C integration with ECC, and we have a process to replicate orders that are created through ECC into C4C to be reviewed by the sales rep. we have activated the sales order approval process...
View ArticleResource scheduler - Knowledge on Technical design
Hi All, I have a scenario similar to that of "Resouce scheduler" in C4C. Through the configuration explorer in SDK, I have checked the design and found its built through HTML custom component. (P.S the...
View ArticleIncident handlig
Hi, pros, I wonder how C4C assigns incidents to users. Is there a specific rule I can adjust? Or does every user with an access to Application and User Management gets incidendt notifications? Also how...
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Rights to Dashboard Creation
Hi, pros, Sales Managers in my project would like to create their own Dashboards iindependently. I have created Sales Manager business role with assecc to:But when I log in as a user with Sales Manager...
View ArticleCloud for Customer (C4C) - Q&A on Email-Security
Dear Customers, partners and colleagues,as you might know C4C can also be used with email-channels for inbound and outbound communication with your customers & employees in service-related...
View ArticleIssue with ECC - HCI - C4C Integration with Web Dispatcher
Hi,I have an issue in setting up integration between ECC and HCI, C4C via web dispatcher.I have enabled integration of ECC to HCI and C4C and its working with both basic authentication and certificate...
View ArticleWorkcenters & Views in C4C
Hi, Can we create new work centers and views (other than the standard ones provided) and assign them to the business roles in C4C? Regards, Roy
View ArticleDev Calendars for C4C
Hello Everybody, We are working on a customer who wants a new screen for calendar events (i.e. Appointments, Visits) on C4C.On Sap Cloud App Studio we found two panes: CalendarPane and...
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