Marketing Attributes in C4C
Hello,I need something similar to the SAP CRM (on premise) marketing attributes to classify the accounts: each account can have more than one attribute value for the same attribute (eg.: Attribute:...
View ArticleNo document types for Leads in SAP C4C
Hi Experts, I am using SAP C4C 1605 version system and i can't see any document types for 'LEADS' especially to configure a new lead type as per client's requirement. Is still SAP is working on this...
View ArticleLDAP integration - C4C employee / user creation
Hello, is it possible to integrate an ldap system with C4C?Our employees / users are stored in LDAP and we want to have an integration so users can be created / updated automatically in C4C. In case it...
View ArticleDelete/change Sales Phases in production
Hello All Does anyone know how we can delete/change sales phases within our production tenant? We can do it in our test tenant, but not production. We thought it might be because our implementation is...
View ArticleC4C Integration with Hana Cloud Portal
Hi, We have a requirement where large number of users will be using the HCP for accessing online forms etc. The backend system is C4C which will be used by core users only. Now the portal users will...
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SMS Outbound setup for Workflow
Hello, I followed the SAP Administration guide for setting up SMS messaging. The requirement is to trigger a SMS to a user after a new Lead has been created.I set up the Workflow for this but the SMS...
View ArticleMass upload of product Images
Hi, Is there a possibilty to mass upload product images after the products have been migrated? I have checked the data workbench and could not find an option to do so. BR,Bartosz
View ArticleSurvey Link through SMS
Hi, We have a requirement where the customer satisfaction survey link needs to be sent to customer through SMS on completion of ticket.Work flow to send SMS can be set. The challenge is to include a...
View ArticleHow to setup access restriction to a custom object by business role ?
Hi experts, I would like to know how I can restrict the access to a custom object records, in the same way as what can be done with Account through the territories. So I have created a custom object,...
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Data Migration : How update some existing contacts
Hello, I would like be able to update some existing contact records, using the Account ID and the Contact ID as key in the Data Migration tool, but it doesn't. I got this kind of message, while the...
View ArticleIntegration of C4C with Facebook
Hi, I followed the respective steps to make the settings in facebook and then doing settings in C4C.And connectivity was established too but I was not able to send or receive the messages either...
View ArticleHow to automate refreshing of Visits
Hi, With objects like Opportunities we have the option to use the "Refresh from Activity Plan" option in workflow rules in order to automatically assign surveys and the like to an object. However, for...
View ArticleReport - Activity Analysis - full text of Notes is not displayed
We are in the midst of implementing C4C. The users want to view Activities with Notes. We configured a report using the All Activities data source. However, when there is a lot of text in the Notes,...
View ArticleImport .vcf into C4C
Hi all, Is there a way to import a bunch of .vcf (contact) files directly into C4C? For example, we go to a conference, meet a whole bunch of people and get their business cards and we want to get them...
View ArticleEmail template with extension fields for Campaign execution
Hi, I understand that Email template in campaign allowed for placeholder to dynamically populate data like account name, title, etcIT Setup Guide Is it possible to populate the extension field in...
View ArticleHow to prevent ticket conclusion if ticket was not submitted to approval.
Hello there. 1) I've configured an approval proccess for ticket if some custom field is set. \o/2) If I open a ticket and set the custom field, the warning message 'send for approval' appears. \o/3) I...
View ArticleDifficult to create report
Hello Experts when i creating Material Inventories Balance Summary report i cannot change the default selection type single value to Multiple value. PFARegards Rishad kv
View ArticleCan i get report from extension field
Hello Experts I have created new extension field in PO. now i want show the extension field when report generating. Is there any way to get that report RegardsRishad kv
View ArticleTab Duplication
Hi, We have a requirement where in we have two different types of tickets.We want these two different ticket types to be shown in two different tabs under.Is there a way to do this? Regards,Vaibhav
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OpenText Extended ECM integration with SAP C4C
Hi Experts,I am exploring on Enterprise content management solutions which can be integrated to SAP C4C and I am validating opentext solutions for SAP..Connected to this, I have following questions Is...
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