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On the question of the convert of leads
Hi all, When i wanna convert a lead to sales lead , i find a question that if the lead was created directly, then at the actions option, we can see 'convert to sales lead' and other options. Look...
View ArticleHow to setup access restriction to a custom object by business role ?
Hi experts, I would like to know how I can restrict the access to a custom object records, in the same way as what can be done with Account through the territories. So I have created a custom object,...
View ArticleLDAP integration - C4C employee / user creation
Hello, is it possible to integrate an ldap system with C4C?Our employees / users are stored in LDAP and we want to have an integration so users can be created / updated automatically in C4C. In case it...
View ArticleCan we leverage the standard indicator in ABSL script ?
Hello Team, I am currently working on a customrer project and would like to leverage the SAP C4C standard indicator that has been bound to opportunity QC.How can i use the same in ABSL code as the...
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Update customer notes
Hello, Does anyone have an idea to update en masse customer notes?I tried using the migration tool using a file with all my customer notes in migration mode 'Modify already existing records'When i...
View ArticleSales Quotes - Clarify what progress 'Not Relevant' means in the quote
Hi Team, Could you please help me to understand how does the progress field work on the quote? It's possible to make configuration? Thank you Johnny
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External Reference and Note in SAP C4C
Hey people , I'm new in C4C and I need your help to change a Formquote in Form Template. I modify my form and add two fields in LiveCycle Designer but I can't find the data binding it's corresponding...
View ArticleActivity management not possible at Partner and Partner Contact?
Hi, Can anybody explain me the logic behind the fact that I do not have the possibility to register activities (appointments, phone calls, tasks and emails), an ACTIVITIES view standard available at...
View ArticleC4C - "All" option in different objects (customers, opportunities, quotes, etc)
Dear C4C experts, Is there any way to control (ideally based on role), that the option "all" is not displayed to certain users?business case: It was required to build sales organizations and also...
View ArticleParallel usage of client and server side groupware integration
In many C4C implementation projects the groupware integration to synchronize appointments, tasks and contacts with MS Outlook or Lotus Notes is a big topic. The integration can be done either on the...
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Problem with Partner Number (C4C Sales Quote)
Dear expert, I have a problem with my partnemrnumber.In C4C when I want to create a sales order, if I add two products, I can not see the PART_NUMB for the second product in my idoc. also in the...
View ArticleCloud for Service Training/Course
Hi! Can I find out whether there is any SAP course (e-learning specifically) for Cloud for Service? I don't seem to be able to find any courses in this area. Would it be covered in the C4C course...
View ArticleMarketing Attributes in C4C
Hello,I need something similar to the SAP CRM (on premise) marketing attributes to classify the accounts: each account can have more than one attribute value for the same attribute (eg.: Attribute:...
View ArticleExtracting Change Logs
Hi, I would like to ask if there's a way to extract change logs for all or a certain number of customers? Thanks and Regards,Marc
View ArticleSLA determination in Ticket based on country
Hi, We are implementing ECSC (Employee support ticketing solution - cloud for service) scenario for a customer. The customer has employees spread out all over the world that are serviced by agents...
View ArticleLogon via User and Password in URL
Hello everybody, I am wondering, whether it is possible to logon into C4C via url with "integrated" username and password.Is it possible to provide them as parameters. No matter if hashed or as...
View ArticleImpact of Unsupported Languages in Scoping in C4C
Hi, As some of the countries/languages are not supported in Scoping in C4C. we have an option for Language translation. I would like to know what is the impact or restriction of using Unsupported...
View ArticleForm template - Header missing
Hi, I have created a form template for service tickets in Adobe LivecycleDesigner. The form includes a header as well. I ve set up the form template not to use the master template in C4C, as I need my...
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Opening Quick Create(on selecting copy button on OWL) with the fields copied...
Hi Experts, I have business scenario in which I have to open the quick create in the owl screen by clicking on the copy button and fields should be copied from the selected record in the owl...
View ArticleAuthorization: C4C_0M1TS5I_INBOUND and C4C_0M1TS5I_OUTBOUND
During the implementation of C4C a JOB (C4C_0M1TS5I_INBOUND and C4C_0M1TS5I_OUTBOUND) were scheduled. These JOB run the following programs : RBDAPP01, RSARFCCP, RBDMIDOC, RSEOUT00. The user executing...
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