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HTML Mashup with SOAP service.
Hi, Can we create a HTML Mashup with SOAP service? I see only Add REST Service button in the HTML Editor, I do not see any option to add SOAP service call in the HTML Mashup config screen. Where as I...
View ArticleC4C-ECC Performance testing
Hi, We have implemented and configured C4C with ECC via HCI. Presently, we are in stage, where we are planning to roll out to Production system where 1500+ users will access C4C system. There are...
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Hiding fields not possible in New - Tickets
Hi Gurus, I am configuring the layout for different ticket types, i found that is impossible to unflag as mandatory subject and description.Is it the rigth plase to do that configuration? Can you help...
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C4C Temporary test tenant vs permanent test tenant
Hi all, This might be silly question but I'm very very new to this I've been reading that whenever we buy a production tenant, we also get a test tenant and that is clear. But it says "one test tenant...
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Cloud for Customer (C4C) – Organizational Management
IntroductionOrganizational Management (OM) is the central source of organizational information in the C4C solution. It is used for modelling the organizational structure and it provides a graphical...
View ArticleInstallation of SAP CPQ as an addon to SAP C4C and SAP CRM
Hi, Can anyone please guide me how to install SAP CPQ ( Configure, price and quote ) as an addon to SAP C4C and SAP CRM? Thanks,Shikha
View ArticleCustom data source joined with Standard doesn't work
Hi, I have created join data source with standard data source(CODAPAHB) and custom data source(created for embedded custom BO for appointment).These two data sources are linked with Appointment ID...
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Product survey Matrix
Hi all, I'm setting a competitor product survey and I wanted to test the Matrix view.In HTML5 i do not have any difference between matrix and not matrix view, in the iPad I get this: Data are not...
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HTML Mashup with SOAP service.
Hi, Can we create a HTML Mashup with SOAP service? I see only Add REST Service button in the HTML Editor, I do not see any option to add SOAP service call in the HTML Mashup config screen. Where as I...
View ArticleData Privacy Settings- Removal of personal Data: "Are the activities of the...
Hello, in C4C you can delete personal data in the data privacy Settings (See attached Screenshot).As I know the data is then definetely deleted after 4 years. My question is now: Is only the Private...
View ArticleCan the notes added to a fine-tuning activity be copied when the system is...
Dear experts, When we open the fine-tuning activity list, we can choose to add or edit note to a selected activity. When we do a system copy, will these notes be copied as well? Or it depends on the...
View ArticleHow to Convert ECC Customer Account group to Prospect In C4C ?
Dear All, I am going to implement one Scenario in my Company but i am stuck can anybody Help me out: Scenario: We have 35K data of Lead data which we have maintained in ECC as an customer and given a...
View ArticleIs Cloud for Marketing available wth the Cloud for Sales license in 1505?
Dear experts, In 1502 help document, it said Cloud for Marketing was a separately purchased product from Cloud for Sales, but with 1505, Cloud for Marketing is not separately addressed any more. So...
View ArticleOutlook Login
Hi Experts, Want to ask what the possibilities on the Outlook Add-on. Every time i open Outlook i have to Login to the Cloud for Customer. What possibilities are there to automate login? Will SSO...
View Articlethird party service - C4C Ticket
Hi SAP and all, We are implementing C4C ticket and have found there is a gap for third party repair service scenario in the standard C4C integration with ECC. Ideally if a service is performed by an...
View ArticleOVS for a SAP BO that includes Customer Specific field
Dear Community, we created a customer specific field for the customer BO with the key user Tools. We want to show this customer specific field in the OVS for customers. The user needs to search for...
View ArticleUnable to add SOAP service to DATA Mashup.
Hi, I am trying to use SOAP service from CRM system to C4C using Data Mashup. When I try to add it to Data Mashup config window its giving error
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Unable to add SOAP WSDL/Service to Data Mashup.
Hi , I am trying to create a Data mashup which use SAP CRM SOAP service to bring the content in to c4c iframe. When I try to add/import the that SOAP WSDL file into the DATA Mashup its raising the...
View ArticleHow to integrate a knowledge base with C4C?
Hello Community, I try to integrate goolge as knowledge base in our C4C but it doesn't work. Does anybody already made experience with this and can tell me how to integrate google as KB. I tried all...
View ArticleReplication Customer to third party system
Dear,which is the communication arrangement to Replicate customer to third party system ?I found:BP Replication to SAP Business SuiteBP Replication to SAP ERPbut nothing to Third party or External...
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