How to connect a Visit to an Opportunity in C4C?
In C4C 1502 it seems not possible to connect Visits to an Opportunity. If an Opportunity needs multiple Visits to win, the visits have no relation to the Opportunity.Is this planned in next releases?...
View Article[Webinar] Performance Best Practices
Dear Community,we'd like to draw your attention to a SAP Hybris Cloud for Customer Webinar on Performance.Date & Time: May 31st at 4pm CET | 9am CST (duration 1.5 hr)Performance is one of the most...
View ArticleC4C Excel add in - Excel 2016
Hi All, Does anyone have any news on when an updated version of the C4C Excel add in will be released? Currently its not compatible with Excel 2016. Kind regards,Karen
View ArticleIrrelevant Ticket Indicator ?
Hello All, Does anyone knows which indicator or some status code is set when the Ticket is marked as Irrelevant. After marking the ticket as Irrelevant, it does not show up in All Tickets Query. There...
View ArticleOrganizational Management - Approval problem
Hello community, I have a problem about the approvals. So in level 1 I have the company and the CEO as Manager and in level 2 the partner as Manager. When the partner submit a sales quote, for...
View ArticleSocial Media (Facebook) Ticket in C4C: sentiment analysis does not work...
Hello, in our C4C System we have integrated Facebook for Social Media Tickets.Before the release the Sentiment Analysis worked fine. After the release it does not work anymore. (See attached...
View ArticleReaglinment Runs
Is anyone having issues with the sales territory realignment runs? Ours keep erring out, stating they are too long or to complex. We are using zip codes for our territories. I am wondering if we add...
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C4C - Field Retrieval Error
Hi All, I want to make an extension field but it gives an error which is 'Operation not possible;user settings could not be determined' when i click on extension field. Can you help me to figure out...
View ArticleHow to transport Workflow rules to Production?
Hello All, Is there any way that we can transport or migrate the Workflow rules that we setup in the test tenant to the Production tenant? Currently I am re-creating all the workflow rules that I have...
View ArticleC4C Feeds or SAP JAM Feeds?
Hi All, Is anyone able to let me know the features that we will gain or lose when we replace C4C Feeds with Jam feeds? I'm aware that the primary use case for C4C and JAM integration is to enable...
View ArticleCreating Print Forms
Hi Experts, I have created 'Print Forms' to fetch values from two different Tabs.When I press Preview button it is rendering the values which is present in the present tab .But the values which is...
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Issue with Opportunity notification replication from ECC to C4C
Hi Experts, we are trying to replicate opportunity notification from ECC to C4C. ECC shows successful outbound Idoc but it has not been reach to C4C. in HCI message monitoring receiver is blank...
View ArticleVersion Management in Library
Hello Need some information on version control in LibraryAs per the User guide,To upload a new version , user will follow the below steps1. Check out the document2. make Edits/Saves on local machine3....
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Interactive forms in SAP Hybris Cloud for Service
Hello everyone, Cloud someone please help me with some options for the following scenario: The bank authority requieres banks to provide its customer with a complaint form. By law, this form must...
View ArticleC4C Integration with Hana Cloud Portal
Hi, We have a requirement where large number of users will be using the HCP for accessing online forms etc. The backend system is C4C which will be used by core users only. Now the portal users will...
View Articlehow to realize member management in the sap cloud for customer?
dear all I want to realize the member management in the C4C ,so do you know how to establish a member? the loyal management can realize in the cloud for customer or not? thanks! Amel wang
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C4C Report access restrictions – general options
This blog should inform about the 2 general possibilities you have within C4C to restrict access to analytical reports.The fact that you can define access contexts within the report definition itself...
View ArticleC4C KUT Field controlling - enable and disable based on other KUT field value.
Dear Masters, I have a requirement of creating 2 KUT fields and once we select ‘YES’ on the 1st KUT field then only 2nd KUT fieldshould get enabled for user input.Is there any way to Control the KUT...
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Approval Process - E-Mail notification
Hello experts, in C4C it is possible to create e-mail notifications so that a approver gets an e-mail when there is a sales quote to approve - see picture below. Now we have the customer requirments...
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SAP C4C - Error in Hierarchical Tables
HiI’m trying to do a hierarchy tree view in my BO custom result list, but I have error that I can’t resolve it. I'm doing the following steps:1) I create a custom BO2) I binding...
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